It's easy to join our club. Simply fill out the form on our webstore, and you will automatically become a Basic member. You can start earning points with your first purchase.

Earning coins is easy! You earn coins every time you make a purchase on our webstore. The number of coins you earn is based on the total amount spent. The more you shop, the more coins you accumulate. Additionally you can earn points for special actions such as leaving a review, making a repost on social media, referring a friend and so on.

You can redeem your coins by paying with them in the cart of the online store store.staleks.com. Also you can use them as a pass for special education programs, delivery and many more. For every 10 coins you accumulate you can get a €10 discount on your next order. This is our way of thanking you for your loyalty.

Yes. As with any other product.

No, goods purchased with coins cannot be returned. Items purchased with coins cannot be exchanged or returned.

However, if you encounter a defective or damaged product during shipment by mail, of course, we are ready to exchange the product for a working one.

You can easily check your current coins and tier status by logging into your account and navigating to your Staleks club dashboard. There, you will find a summary of your points and tier level.